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Thank you for visiting the John L. Sullivan Chevrolet service website. John L. Sullivan Chevrolet services all makes and models of vehicles including Toyota, Honda, Saturn, Pontiac, Buick, Ford, GMC, Cadillac, Chrysler, Jeep, Dodge and Nissan. I invite you to use our service department for the maintenance and repairs your vehicle needs. John L. Sullivan Chevrolet offers several benefits to our loyal customers and I would like to take the opportunity to introduce you to a few of the reasons our service department stands out among the rest.
It is important that you feel completely confident in the abilities of the people you choose to service your vehicle. As one of the most established service departments in the Sacramento area, we are proud to offer the latest in equipment, tools and a well trained staff. We pride ourselves in keeping each technician fully trained with the latest education available in this rapidly evolving industry. At John L. Sullivan Chevrolet we have ASE certified technicians on staff, 22 of whom are master certified. We also have 3 GM World Class Certified Technicians. World Class Certification is the highest level of certification available to a GM Technician, with over 60,000 Technicians in the US, only about 1,000 of those have achieved this level of certification.
We offer a comfortable waiting lounge, hot coffee, doughnuts, a shuttle service, a tire department and nearby rental vehicles. Each vehicle is assigned to a team of technicians and a service consultant who is able to meet all of your maintenance and repair needs. Your vehicle records are kept up-to-date on our state-of-the-art computer system, so that we always have a complete history of your vehicle. This is a great way to ensure that our personnel understand your needs and your service experience consistently meets your expectations.
I hope this letter helps you understand how much we value you as a customer. We look forward to helping you enjoy your new vehicle by partnering with you to ensure that it is properly maintained and repaired. If you have any questions or concerns, feel free to contact our service department at 916-781-7575 for assistance. Again, thank you for choosing John L. Sullivan Chevrolet for your purchase. We look forward to getting to know you.
Rob Stein
Service Manager
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